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Service Programs

  • Corporate Contract Program

    Designed with customized features to meet the specific needs of multi-plant organizations, this program enables corporations to leverage their purchasing power and minimize their administrative burden by utilizing our global service coverage.


    • Customized to meet unique requirements of global corporation
    • Maximum discounts on spare parts and repairs
    • Guaranteed turn-around-times (TAT’s) on repairs
  • Standard Preventative Maintenance Program

    Our service engineers visit your factory at regular intervals to verify that your equipment is operating at optimal performance level in its natural operating environment. The information generated is shared with your operator(s) to help identify productivity improvements. Each visit includes:

    • Analyzing the waveform and beam path of your Beta LaserMike scanners
    • Performing all necessary cleaning and alignment
    • Completing a model specific diagnostic checklist to verify all features/functions are operating properly
    • Calibrating and testing each scanner to ensure correct linearity, repeatability and positioning performance
    • Awarding a calibration Certificate of Compliance (CofC) to each scanner


    • Prioritized turnaround on depot repairs
    • Reduce maintenance cost uncertainty
    • Lower total cost of ownership
    • Discounted spare parts and repairs
    • Accredited calibration in compliance with ISO 9001:2000
    • Prolonged equipment life-cycle
  • Premier Preventative Maintenance Program (Full Warranty)

    Includes all features of the Standard Preventative Maintenance Program plus these additional benefits:


    • Full products/system warranty program covering parts and labor for all service completed within the period of performance at any Beta LaserMike regional service center.
    • Free repairs expediting upon request
    • Elimination of maintenance cost uncertainty
    • One time fee for maintenance contracts
    • Maximization of your equipment life-cycle
    • Free loaner systems (subject to availability).